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FAQS
  • Can Beehaus Extensions be colored?
    Yes, Beehaus Extensions can be colored to any color you desire. Beehaus Extensions also offer coloring services on our Raw Southeast Asian Grade bundles, Please Note: If you choose Beehaus Extensions to color your bundles, we will not be held responsible for the results of the final outcome of color the customer selected. If you would like to opt out of coloring services, we highly suggest if you're unsure about bleaching and lifiting your extensions to achieve your desired color, we recommend you take the extensions to an professional to avoiding any possible damage.
  • What's the process after I've purchased my extensions with Beehaus Extensions?
    Once you've completed your order, you'll receive an confirmation email. Beehaus Extensions now operates as a "dropshipping" company, due to the climate of the virus COVID-19, it has drastically doubled the shipping time. Our trusted vendors will operate as we would, inspect your order and ship directly to you from either FedEx or DHL. In the event, Beehaus Extensions host a big sale all orders will come to us to be thoroughly inspected, your order will go through an "process window" which can range from three to five business days meaning (Monday- Friday), once your order has completed the process window, a shipping label will be created and dropped off to USPS Post Office and shipped as Priority Mail which will possibly take 1 to 3 business days as well depending on the state your order is being shipped to. Please note if you are planning for an event, give yourself a window to be able to receive your order on time. Shipping and expected delivery dates can be altered.
  • What is Beehaus Extensions return or exchange policy?
    All Sales are FINAL. Beehaus Extensions is committed to providing you with the best experience possible. Beehaus will try our best to accommodate you with any reasonable request prior to your shipping if for whatever reason you are not satifised with your order, we will only exchange items in its orginial state (as received). The product must be unwrapped, unaltered, unworn, and undamaged and all wrap labels must be included. We will not accept any orders that have been used (washed, colored, combed, cut, or picked). Your exchanges must be received within 14 business days of your order. We do not refund shipping charges for orders being returned.
  • Does Beehaus Extensions textures shed?
    All extensions shed to be honest, however Beehaus Extensions has minimum shedding in all textures.
  • Any maintenance tips for Beehaus Extensions?
  • What's the process after I've purchased my Honey Jewels?
    Once you've completed your order, you'll receive an confirmation email. Honey Jewels operates as a "dropshipping" company. Your order will go through an "process window" which can range from three to five business days meaning (Monday- Friday), once your order has completed the process window, a shipping label will be created and dropped off to USPS Post Office and shipped as Priority Mail which will possibly take 1 to 3 business days as well depending on the state your order is being shipped to. Please note if you are planning for an event, give yourself a window to be able to receive your order on time. Shipping and expected delivery dates can be altered.
  • What is Honey Jewels return or exchange policy?
    ALL SALES ARE FINAL. If item is received damaged, please contact us within 2 business days for an exchange, if the item is no longer in stock you'll receive a credit or pick another item that matches the price of the initial item. Customer will be responsible for shipping cost for returning the item(s).
  • Can I clean Honey Jewels?
    Yes! You most definitely can clean your jewelry. You can use jewelry cleaner or use warm water and wash cloth to clean.
  • What Should I Avoid When Wearing Honey Jewels?
    Please avoid salt water, chlorine, all heavy detergents and cleaning products.
  • What Is The Difference Between Gold Plated & Gold Filled Jewelry?
    Gold Filled jewelry is created by applying gold over a base metal such as brass, rhodium, copper or sterling silver. Gold plated jewelry is a very light layer of gold - 0.05% actual gold or less - on top of a base metal (usually brass or copper). The thin layer of gold is plated onto the base metal to create gold plated jewelry.
  • Additional Care For Honey Jewels?
    Please keep in mind that heavy perfumes and lotions can erode the finish off all types of jewelry.
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